Providing the highest quality mailing equipment is only part of Tri-State’s commitment to it’s customers in the printing, mailing and packaging industries. The quality of the equipment is only to be matched by the quality of the technical service we provide. Tri-State Equipment prides itself on the expertise of it’s equipment service department, dedicated to the proposition that inoperative equipment and inexperienced personnel need no longer cost mailers time, money, and clients. The service department has the reputation of employing some of the most qualified technicians in the mailing industry, and has over 100 years of cumulative technical expertise in the business of serving mail rooms across the world.
Tri-State offers prompt technical service at competitive rates. Normal response time for incoming service calls is within one working day, and in most cases, same day response time can be expected. This is regardless of whether the equipment is under service contract or not. Tri-State will also, upon request, conduct key operator classes and technical / mechanical training seminars enabling clients to become more self-sufficient with their own equipment.
Tri-State Equipment offers top quality service for the broad range of mailing equipment products it supports, and service contracts are options that Tri-State’s customers have available to consider to help protect their equipment investment. Preventative maintenance for longer equipment life and maximum productivity is only the beginning of the benefits of a service contract agreement. A service contract agreement with Tri-State will only help prevent costly machine downtime and delays.
Contact us for more information and discover why hundreds of businesses already rely on Tri-State Equipment for all their equipment service needs.
